This is PT Telekomunikasi Indonesia’s fifth annual Sustainability Report which presents more detailed description of our social performance period January 1 - December 31, 2010. Others performance detailed were presented through graphics and tables. The last report was released on October 10, 2010 and there were no restatement of our previous sustainability reports, therefore no impact reported as a result. (3.1, 3.2, 3.3, 3.7, 3.10)
Topics of materiality were obtained by secondary data studied (desktop research) and surveys to relevant stakeholders. This report prioritizing on information related to our business strategy and concern topics to the stakeholders. Our research shows, there are five material topics which become the main focus in this Sustainability Report: customer satisfaction, innovation of technology, the company's financial health, economic growth, and commitment to sustainable development. (3.5, 3.6, 3.9)
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